Toyota Presidents Award Winner
Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. For 2014 Colonial Toyota, Indiana is honored to be a winner and receive accreditation. Colonial Toyota proudly received this award in 2013 as well. One of Toyota's primary goals is to emphasize the entire ownership experience. Toyota’s goal is to help ensure that every customer is satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry.
In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy. “Colonial Toyota has built a reputation on a foundation of excellent customer service. Our customers rely on us for trustworthy sales and service that’s done right the first time,” said General Manager CJ Spadafora. “Our goal is to provide our customers an upfront and straight forward experience when they come in to shop our selection of new and pre-owned Toyotas. We value the opportunity to earn their business and our goal is to prove everyday why we received this President’s Award!” Spadafora added: “Our entire team of professionals works very hard to meet and exceed every customer’s expectation from sales to parts and maintenance. It takes every single employee dedicated to above and beyond quality service and we are very pleased to be recognized with this achievement.”
A big thank you goes out to our customers for helping us receive the award. We like it to symbolize our continuing dedication to satisfying our customers from the day you buy that Toyota and for as long as you own it. Come by and see us for all of your Toyota needs, our factory trained technicians and sales professionals are waiting to assist you.